Privacy Policy

Dellows Interiors ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Insert Website URL], in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Name, email address, postal address, phone number, and payment details.

  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.

  • Usage Data: Information about how you use our website, products, and services.

  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Collect Your Information

We collect data using the following methods:

  • Direct Interactions: You may provide data by filling in forms on our website or by corresponding with us by post, phone, email, or otherwise.

  • Automated Technologies: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns.

  • Third Parties: We may receive personal data about you from various third parties, including analytics providers and payment service providers.

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Manage your account.

  • Communicate with you about your orders or inquiries.

  • Send you marketing communications (if you have opted in).

  • Improve our website, products, and services.

  • Comply with legal obligations.

4. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Performance of a Contract: To fulfill our contractual obligations to you.

  • Legal Obligation: To comply with legal requirements.

  • Consent: Where you have provided consent for specific processing activities.

  • Legitimate Interests: For our legitimate interests, provided your interests and fundamental rights do not override those interests.

5. Sharing Your Information

We may share your personal data with:

  • Service Providers: Third parties who provide services such as payment processing, delivery, and marketing.

  • Legal Authorities: When required to comply with legal obligations.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

6. International Transfers

If we transfer your personal data outside the UK, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards, such as standard contractual clauses approved by the UK Information Commissioner's Office (ICO).

7. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements.

9. Your Legal Rights

Under data protection laws, you have rights including:

  • Access: The right to request copies of your personal data.

  • Rectification: The right to request correction of any inaccurate data.

  • Erasure: The right to request deletion of your personal data.

  • Restriction: The right to request restriction of processing.

  • Data Portability: The right to request transfer of your data.

  • Objection: The right to object to processing of your personal data.

To exercise any of these rights, please contact us at dellowsemp@gmail.com.

10. Cookies

Our website uses cookies to enhance your browsing experience. For detailed information on the cookies we use and the purposes for which we use them, please refer to our [Cookie Policy].

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Dellows Interiors

Unit 4 Gibbs Marsh Farm
Stalbridge Sturminster
Newton Dorset DT10 2RU

Email: dellowsemp@gmail.com

Phone: 01963 846571